Amazon often freezes and won't load pages on Firefox

[james_uk]

Hi, I have a Windows 11 Home 64bit and I am using the latest version of Firefox 141.0 64 Bit.

This issue isn't just on the latest version though, it's been happening for a long time and i can't seem to find why.

I will click on my Firefox bookmark and the page will show up fine as normal, quite often, I will then click on a link within the page and nothing happens, I can see at the tab it's showing it's trying to load, but this just stops after a while. I don;t get an error page etc.. it just stops and goes no further.

This issue seems only to happen on Amazon.co.uk I don't seem to have this issue with any other site, which is odd, as it seems an issue specific to that site.
If I leave it a while, eventually the link will just start to work, and then the rest of the site seems fine, then out of the blue, it might start doing it again.

I have tried things like clearing the cookies for the site, clearing cache etc but still seems to happen.

Does anyone know what it could be?
Regards
James

 

[Xploit Machine]

Troubleshoot Mode:

• Open Firefox's menu (three horizontal lines), then click "?".
• Click "Restart with Add-ons Disabled".
• If the problem is resolved in Troubleshoot Mode, it's likely caused by an extension or hardware acceleration.

 

[RasulGreen]

Hi, I have a Windows 11 Home 64bit and I am using the latest version of Firefox 141.0 64 Bit.

This issue isn't just on the latest version though, it's been happening for a long time and i can't seem to find why.

I will click on my Firefox bookmark and the page will show up fine as normal, quite often, I will then click on a link within the page and nothing happens, I can see at the tab it's showing it's trying to load, but this just stops after a while. I don;t get an error page etc.. it just stops and goes no further.

This issue seems only to happen on Amazon.co.uk I don't seem to have this issue with any other site, which is odd, as it seems an issue specific to that site.
If I leave it a while, eventually the link will just start to work, and then the rest of the site seems fine, then out of the blue, it might start doing it again.

I have tried things like clearing the cookies for the site, clearing cache etc but still seems to happen.

Does anyone know what it could be?
Regards
James

If Amazon keeps stalling in Firefox, it’s likely a browser issue, not your connection. Try running Firefox in Troubleshoot Mode to rule out add-ons, turn off Enhanced Tracking Protection for Amazon, and test without custom DNS or VPN. If it still acts up, set up a fresh Firefox profile and re-import your bookmarks—this usually clears site-specific glitches.