Couldn’t find a fingerprint scanner compatible with Windows Hello error on Gateway laptop

grocerygive

New member
Joined
Jul 22, 2024
Messages
3
Reaction score
0
My fingerprint scanner stopped working a few days ago, and the error message reads: "We couldn't find a fingerprint scanner compatible with Windows Hello fingerprint." I checked the Device Manager and saw that the Biometrics device is missing.

How can I get the scanner working again?
 
Top