
If you need help with your Coinbase account—like trading errors, wallet issues, locked accounts, or unauthorized activity—you’ll want to connect with a real person quickly. Here's how to do it:
Official Ways to Contact Coinbase Support:
1. Request a Callback Through the Coinbase Website
- Go to Coinbase Help Center
- Click “Contact Us”
- Select your issue (e.g., “Can’t sign in,” “Account restricted,” “Report fraud”)
- Choose the option to request a callback

2. Use Coinbase Chat Support
- Available on both desktop and mobile platforms
- Start by selecting your issue at Coinbase Help
- Click the Chat icon in the lower right corner to begin
- Ask for a live agent to bypass the bot
3. Email Coinbase (for non-urgent issues)
- You can also reach out by email via your account’s Help section.
- Responses may take up to 24–48 hours.
Watch Out for Phishing
Coinbase will never ask you for:- Your password
- 2FA code
- 12/24-word recovery phrase

Need Fast, Trusted Assistance?
If you’re unsure how to reach support, don’t want to wait for a callback, or need guided help with your Coinbase problem: