CALL +1 (833) 534‑2431 for guided assistance through the complaint processIf you’re having an issue with Coinbase—such as unauthorized transactions, delayed withdrawals, account restrictions, or poor customer service—you can file a formal complaint directly through Coinbase’s channels. Here's how to do it:
Step-by-Step: File a Complaint with Coinbase
1. Submit a Complaint via the Coinbase Help Center
- Go to: https://help.coinbase.com
- Log in to your account
- Click “Contact Us”
- Select your issue category (e.g. “Account Compromised,” “Funds Missing,” etc.)
- Fill out the form with detailed information and submit
Coinbase usually responds within 24 to 72 hours, depending on severity.2. Request a Callback from a Live Agent
- Visit the Help Center and choose “Request a callback”
- You’ll receive a phone call from an official Coinbase support rep
3. Email Coinbase (Optional)
For serious complaints:- Use (e-mail address removed) or (e-mail address removed)
- Include:
- Full name & email associated with your account
- Date and time of issue
- Description of the problem
- Screenshots or transaction IDs
Security Tips
- Never share your password, 2FA code, or recovery phrase
- Coinbase support will never ask to access your device remotely
Need Help Filing the Complaint?
If you’re unsure what to include in your message or don’t know where to start: CALL +1 (833) 534‑2431We’ll help you:
- Draft a formal complaint
- Choose the right issue category
- Escalate your case properly
- Get a callback from Coinbase, if needed