
If you've lost access to your SafePal wallet or account, it's critical to act fast—especially if your funds are still stored in the wallet. Whether the issue is a forgotten password, lost recovery phrase, or a device reset, expert guidance is essential.
Common Access Issues with SafePal:
- Lost or forgotten 12/24-word recovery phrase
- SafePal app deleted or reset accidentally
- Device malfunction or wallet backup not working
- Trouble logging into SafePal Earn or dApp connections
- Token balances missing or not syncing properly

What You’ll Need:
- Details of the last known wallet activity
- Backup access (if available)
- Device model and version of SafePal used
- Any screenshots or saved wallet addresses
Protect Your Crypto:
SafePal does not store your wallet data or passwords, which means your access depends entirely on your backups.Avoid third-party apps or unofficial tools claiming to recover wallets—they’re often scams.
