Hacked account: email not associated with an account

troimenajw

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My Microsoft account was hacked three months ago. Despite reaching out to support over 8 times, I've received no assistance. While I still have access to my email, attempting to log into Microsoft fails, stating it's not associated with an account.
In March, my email was replaced with a random one by the hacker. I feel disrespected for not receiving help despite my efforts.
 

Bastet

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There’s an excellent tutorial here by Diane Poremsky who is an MVP so the information is 100% reliable on what your options are:

Please be aware that as the email address has been changed to that of the hacker &/or 2fa/mfa has been enabled then usually there’s nothing which can be done.
 

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