Hi,
I upgraded my old PC from Windows 10 to Windows 11, and everything was fine with activation since it was linked to my Microsoft account. But after I upgraded the motherboard, CPU, and RAM, I did a clean install of Windows 11 and signed in to my account, thinking it would activate automatically. It didn’t.
I tried troubleshooting and chose the "changed hardware" option, but no device shows up. My account still lists both my old and new PCs as linked, though.
I spoke with Microsoft support, and they said I need to buy a new license. This doesn’t make sense to me. if I had Windows 11 activated before on the same PC (just with older hardware), shouldn’t it activate now after the upgrade when I sign in?
Any help or advice would be appreciated. Thanks!
I upgraded my old PC from Windows 10 to Windows 11, and everything was fine with activation since it was linked to my Microsoft account. But after I upgraded the motherboard, CPU, and RAM, I did a clean install of Windows 11 and signed in to my account, thinking it would activate automatically. It didn’t.
I tried troubleshooting and chose the "changed hardware" option, but no device shows up. My account still lists both my old and new PCs as linked, though.
I spoke with Microsoft support, and they said I need to buy a new license. This doesn’t make sense to me. if I had Windows 11 activated before on the same PC (just with older hardware), shouldn’t it activate now after the upgrade when I sign in?
Any help or advice would be appreciated. Thanks!