I bought a new laptop and I intend to sell the old one.
I reinstalled Windows 11 in order to delete all the files and programs that did not come with the computer. I entered a new Microsoft e-mail address and password, and I didn't write down the password, at the moment I'm stuck without being able to complete the installation, I tried to fill out the Microsoft forms to recover the password and I get an answer that the account is not found, I don't know, I continue from here and I will be happy for any help.
Thanks.
I reinstalled Windows 11 in order to delete all the files and programs that did not come with the computer. I entered a new Microsoft e-mail address and password, and I didn't write down the password, at the moment I'm stuck without being able to complete the installation, I tried to fill out the Microsoft forms to recover the password and I get an answer that the account is not found, I don't know, I continue from here and I will be happy for any help.
Thanks.