Laptop problems

[udinov]

I bought a laptop but my browser and my laptop screen keeps on blacking out and the people who sold me on Lenovo [redacted] didn't fix the problem. Is it the laptop or an OS problem? Coz Im not getting a good resolution from their CS people

 

[Sir_George]

I bought a laptop but my browser and my laptop screen keeps on blacking out and the people who sold me on Lenovo [redacted] didn't fix the problem. Is it the laptop or an OS problem? Coz Im not getting a good resolution from their CS people

There is no way to make that determination with the information you provided. With that said, if this was a recent purchase, you should either get the issue corrected from the seller or get a refund if they can't fix the problem.

 

[Bighorn]

What @Sir_George said. An example, I was given an HP Laptop 15 from 2019 for any parts I could use. It came with Win10 Home and had been Upgraded to Win11. At bootup it would have a red line across the top of the screen, after a bit the login screen would come on then blank out, kept blanking too often to do anything. I finally did a complete wipe of the drive, reinstalled, updated and activated Win10 then Upgraded to Win11, has been good for 10 days now. Apparently something screwed up during the original setup/Upgrade that wasn't getting fixed properly.

 

[udinov]

Well since i bought it same issue but its been 16 months since then and their warranty is a home service but they say we have no home service technician so now idk poor warranty service is all i can say i think this is basic like come on ughh the seller is avoiding the "RESPONSIBILITY!!!" refund is good but they wasted 16 months of my life alsooo

What @Sir_George said. An example, I was given an HP Laptop 15 from 2019 for any parts I could use. It came with Win10 Home and had been Upgraded to Win11. At bootup it would have a red line across the top of the screen, after a bit the login screen would come on then blank out, kept blanking too often to do anything. I finally did a complete wipe of the drive, reinstalled, updated and activated Win10 then Upgraded to Win11, has been good for 10 days now. Apparently something screwed up during the original setup/Upgrade that wasn't getting fixed properly.

--Mine is Lenovo i dont know if thats what happened here but support is not solving it until now

 

[Xploit Machine]

My laptop is now aged about 13 years, yes the Core i3-380M (Arrandale 1st-Generation) .. still on stock standard HDD and little bit upgraded RAM, just moved to Windows 11 Pro 23H2 .. little black tough guy ..

A little bit fading off 1/4" o f the bottom screen recently .. lazy to purchase newer models because I am not a heavy user though (only Internet / Graphics / Forums / Documents), will use it till it dies 100%

Earlier edition of Lenovo's are from IBM breed and has reliable structure and parts, newer China make are not that satisfying comparable with IBM makes ..​

 

[Bighorn]

I have a couple older Lenovo on hand, an IdeaPad and a ThinkPad, given me for parts but I fixed them instead. The only 'unusual' complaint I've heard is one of those two models changed the 4 arrow keys size and the right-hand Shift key is different, the user needed that Shift key so remapped to get what she needed [fast typist].

 

[Henk]

Windows offers a way of letting Windows reinstall itself. Would that install standard drivers? Would that be an idea?

 

[Bighorn]

Windows offers a way of letting Windows reinstall itself. Would that install standard drivers? Would that be an idea?

If connected to the Internet Windows will do pretty good at getting drivers needed.

 

[Bighorn]

My laptop is now aged about 13 years, yes the Core i3-380M (Arrandale 1st-Generation) .. still on stock standard HDD and little bit upgraded RAM, just moved to Windows 11 Pro 23H2 .. little black tough guy ..

A little bit fading off 1/4" o f the bottom screen recently .. lazy to purchase newer models because I am not a heavy user though (only Internet / Graphics / Forums / Documents), will use it till it dies 100%

Earlier edition of Lenovo's are from IBM breed and has reliable structure and parts, newer China make are not that satisfying comparable with IBM makes ..​

An update on old equipment, yesterday evening I pulled the 500GB HDD from my Dell Inspiron 15 5537 Notebook of more than 10 years ago running Win10 Pro, did a hardware clone to another 500GB HDD. After coffee this morning I put the clone in the Notebook then downloaded the current MCT version of the Win11 ISO. Later this morning I turned off the Wireless , Mounted the ISO file, made the single file change in the ISO and ran the setup.exe file to start the Upgrade to Win11 Version 23H2. I followed up that with connecting and updating. Checked and verified it was Activated. It has been running fine all afternoon through this evening.