modeltrice
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- Aug 5, 2024
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I encountered an issue while upgrading my phone and transferring all accounts to the new device. Although I’ve logged into my Microsoft Authenticator account on the new device, my profiles didn’t transfer. I backed up to the cloud as per online instructions, but since I'm already logged in on the new device, I can't find the prompt to restore from backup or the option to log out to access this feature. Should I uninstall and reinstall the app, or is there another solution I might be missing? Any assistance would be greatly appreciated. Thank you in advance.