Having an issue with an HP Laptop 17-cn2xxx crashing randomly.
I don't have much experience troubleshooting BSOD issues, but my research lead me to look for memory.dmp files, but I couldn't find any. When I reviewed the event log, there was an event preceding the crash stating the minidump creation failed.
Anyway, I found a tool on tenforums.com, V2 log collector, and ran that in hopes it would contain information that someone here could review and help me with.
Here's a link to the output file: DESIGNSG-LT-(2024-10-18_10-15-33).zip
I would be grateful for any help you can provide.
I don't have much experience troubleshooting BSOD issues, but my research lead me to look for memory.dmp files, but I couldn't find any. When I reviewed the event log, there was an event preceding the crash stating the minidump creation failed.
Anyway, I found a tool on tenforums.com, V2 log collector, and ran that in hopes it would contain information that someone here could review and help me with.
Here's a link to the output file: DESIGNSG-LT-(2024-10-18_10-15-33).zip
I would be grateful for any help you can provide.